Willow Lake – Guest & Dog-Friendly Rules

Welcome!
We want everyone - humans and pets - to stay safe and enjoy the peace of our countryside campsite. By booking, you agree to our rules.

 

Dogs:

We love dogs - we have our own! To help keep all our guests safe and comfortable, we ask that you provide details about your dog when enquiring.

As dogs on our campsite will be off lead within their enclosed pitch, we cannot accommodate dogs that are reactive, aggressive, or easily triggered by other dogs or people.

All bookings with dogs are subject to the wardens' approval and are accepted at their discretion.

We cannot accept dogs on the UK banned breeds list. If you are enquiring with Bull breeds, German Shepherds or other large breeds, we will ask for additional information about your dog's training, temperament, and behaviour before accepting a booking.
Guests or dogs not disclosed on the booking enquiry will not be allowed entry to the site.

​

Before You Arrive

• Gas Safety: Check cookers and hoses. Never use gas inside tents or awnings.

• Directions: Mobile signal is limited; save directions before traveling.

• Off-Grid Site: NO electric hook up as we do not have mains electric, we run off solar. We do have limited solar ehu for emergency battery charging on sunny daytimes only. So if your leisure battery needs charging we can do that. There is water and septic tank. Fridge space for dog food/medication on request.

• Septic Tank: Only use green chemicals.

• WIFI: Yes we do have wifi on site.

• Facilities: We have toilets and showers. There is no pub in walking distance.

Cancellation Policy

• Refunds are not offered unless we can fill your pitch, minus card processing fees.

During Your Stay

• Check-in/out: 11am / 11am

• Quiet hours: 10pm–7am

• Smoking: Not inside tents or pods

• Waste: Separate rubbish and recycling; leave site tidy

• BBQs & Fires: Raised only, no disposables. Chiminea/pits on slabs. Never leave unattended.

• Lake: Wildlife lake. Swans present, do not enter.

• Noise & Safety: No human ball games, running, or cycling as dogs with herding instincts are on-site

Dogs 🐾

• Must be well-behaved, supervised, and on lead in communal areas.

• Off-lead allowed in your pitch or the dog field.

• Do not stress livestock or wildlife.

• Clean up after your dog and maintain accommodation hygiene.

• Unmanaged barking or unsafe behaviour may result in being asked to leave without refund.

Fire & BBQ Safety

• Fires on grass prohibited. Use raised pits/chiminea on slabs.

• No accelerants (petrol, diesel, BBQ fuel).

• Keep flames manageable, supervise at all times, and fully extinguish before sleeping/leaving.

• Fires may be restricted during dry conditions.